Privacy Policy

Who we are

Mobile Bike Mechanic ("we", "us", "our") operates the website mobilebikemechanic.uk. We are committed to protecting your privacy and handling your personal data responsibly.

What data we collect

When you contact us via our website, we may collect:

• Your name
• Email address
• Phone number
• Location / postcode
• Details about your bike and the service you need

We also collect basic website usage information, including page views and clicks on mechanic profile links, phone numbers, email links, mechanic website links and social links. This helps us understand which listings are useful to customers. We do not store full IP addresses in this click report; we use a short-lived hashed visitor reference to reduce duplicate counting.

How we use your data

We use your personal data to:

• Respond to your enquiry
• Arrange and provide bike repair services
• Send you relevant follow-up information about your repair
• Understand which areas, mechanics and contact options are being used

We will never sell your data to third parties or use it for marketing without your explicit consent.

How we store your data

Your data is stored securely and only retained for as long as necessary to provide our services and meet legal obligations.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

Contact us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@mobilebikemechanic.uk